Privacy Policy

1. Who We Are

Buildupnet ("we", "us", "our") is a website design and digital marketing agency operating under the name Buildupnet, based at Co Grover Mechanical Shop, Bhalla Street, Outside Sunami Gate, Sangrur, Punjab 148001, India.

We can be reached at support@buildupnet.com or +91 98887 47494 for any privacy-related queries.

2. What Information We Collect

We collect personal information only when you voluntarily provide it to us, specifically when you:

• Fill out the Contact form (name, email address, phone number, message)
• Submit a Get a Free Quote request (name, email, phone, company, service interest, budget, message)
• Submit a job application via our Careers page (name, email, phone, resume/CV file, portfolio URL)

We do not collect any sensitive personal data (financial information, health data, biometric data, etc.) through this website.

We may also automatically collect non-personal technical data such as browser type, device type, pages visited and approximate location (city/region level) through analytics tools. This data does not identify you personally.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or service request
• Prepare and send you a project proposal or quote
• Review your job application and contact you regarding it
• Improve our website and services based on usage patterns

We do not sell, rent or share your personal information with third parties for their marketing purposes. We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Under India's Digital Personal Data Protection Act, 2023 (DPDP Act), we process your personal data on the basis of your consent — which you give by voluntarily submitting a form on this website — and for the purpose of responding to your request (legitimate interest).

You may withdraw your consent at any time by contacting us at support@buildupnet.com. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

5. Data Storage and Security

Your data is stored on secure servers hosted in India. Form submissions are delivered to our internal email inbox and are not stored in a public-facing database. Job application files (resumes) are stored securely and accessible only to the hiring team.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected:

• Contact and quote enquiries — up to 12 months from receipt
• Job applications — up to 6 months from the date of application
• Client project data — for the duration of the engagement plus 3 years

After these periods, personal data is securely deleted or anonymised.

7. Cookies and Analytics

This website may use basic analytics (such as Google Analytics) to understand how visitors use our site. Analytics cookies collect anonymised, aggregated data only — they do not identify individual users.

We do not use advertising cookies, retargeting cookies or third-party tracking cookies. By using this website, you consent to the use of essential and analytics cookies as described above.

8. Third-Party Links

Our website contains links to external websites (client sites, social media profiles, etc.). We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data to them.

9. Your Rights Under the DPDP Act, 2023

As a data principal under India's DPDP Act, you have the right to:

• Access — request a summary of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data (subject to legal obligations)
• Grievance redressal — raise a complaint with us and receive a response
• Nominate — nominate another person to exercise your rights on your behalf

To exercise any of these rights, contact us at support@buildupnet.com with the subject line "Data Rights Request". We will respond within 30 days.

10. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date at the top. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact: